A platform by TrailerOne GmbH – for trade customers only! All prices are net, plus freight and statutory VAT.

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Returns

If an item isn't suitable, you can return it by prior arrangement. Please contact us within 14 days of receiving your goods.

How it works

Step 1

Email us at info@buente.com or call us on +49 5402 9652610. Please provide your order number and details of the items you wish to return.

Step 2

We will confirm your return and provide you with the return address.

Step 3

Pack the goods securely. They must be unused and in their original packaging.

Step 4

Once we have received and inspected the goods, we will refund the purchase price.

Costs

The buyer is responsible for the return shipping costs.

Returns are offered as a voluntary service by TrailerOne GmbH to business customers.